Vehicle Recall Information

At INFINITI of Gwinnet, we’re dedicated to keeping our customers’ INFINITI vehicles running like new. One of the services we specialize in is recall service. What is a recall? The service center at INFINITI of Gwinnett covers what a recall is, what to do if you have one, and how we can help you get it taken care of.

Take a look at our recall service guide, and then schedule service with our team near Atlanta if you have a recall notice on your vehicle.

Schedule Service INFINITI Recall Status

What Is a Recall?

Sometimes, vehicles have malfunctions or defects that can cause them to not drive as efficiently as they normally would. When an INFINITI model has one of these kinds of defects, they’ll have a recall issued. A recall is when the manufacturer, INFINITI in this case, sends out a notice to every driver driving a certain model with a specific defect. The notice usually comes in the form of first-class mail and details what the defect is and what kind of service needs to be performed.

What can cause a vehicle to have a recall issued? Defects can involve any kind of vehicle component, including airbags, seatbelts tires, windshield wipers, and more.

What to Do If You Have a Recall

If your INFINITI vehicle has a recall, schedule service with us near Duluth, GA. When you bring it to our service center, bring your recall notice. Our technicians will take care of whatever services your vehicle needs.

How Much Does Recall Service Cost?

Recall service is at no cost to you. The manufacturer covers all costs associated with servicing your vehicle if a recall notice is issued. So, all you have to do is bring your vehicle to us, show us your recall notice, and we’ll take care of it.

While recall service is 100% free of charge, we often have plenty of service specials to make servicing and maintaining your vehicle as affordable as possible.

How to Find Out If Your INFINITI Has a Recall

You should receive your recall notice in the mail, but it’s possible that it may not have come to your mailbox. One of the reasons this could happen is if you drive a pre-owned vehicle, and the notice went to the previous owner’s address. Another reason you might not have gotten a recall notice is if you recently changed addresses, and the notice went to your previous address.

If you want to check the recall status of your INFINITI vehicle, go to the INFINITI website, and visit the recall status page. There, you can use your VIN to find out if your INFINITI vehicle has a recall. If you can’t find your VIN, check your owner’s manual, or contact our service center.

Schedule Recall Service in Gwinnett

If your INFINITI vehicle has a recall, bring it to our service professionals. We’ll take care of anything it needs, free of charge, and have it back out on the roads of Gwinnett. Contact us with any questions you have.