Mark was very thorough and efficient in the process for purchasing our new vehicle. Happy customer.
Bought a car from out of state. Velko handled everyting quickly and communication was excellent.
Nasira provides great customer service. Our car buying experience was pleasant and I am enjoying my car immensely. .
Good customer service and text services send you all your details on text what services you want to get it you just approve or decline
INFINITI of Gwinnett has once again provided great service , start to finish. I love my new car - thank you!
Nasira was exceptional…along with Jana made sure that the car I drove home with, was met with great satisfaction..Amazing group of people…….hvala ti
I have trusted this dealer for years to take care of my driving needs, and they do not disappoint!
This was the best car buying experience I’ve ever had. He and Sam were great to work with and I highly recommend considering INFINITI of Gwinnett when shopping for a car.
Clara was very helpful and professional. I called before arriving and by the time I got there the car I was interested in was out front running with the air conditioner nice and cold on a hot summer day 🙂. She was very quick with the initial paperwork and the finance department also did and great job getting me in and out. I drove out of the dealership in a beautiful sparkling clean vehicle in under an hour. I highly recommend 🤩.
Velko is extremely helpful in helping you find a vehicle of your dreams. Will do anything in his power to get you the vehicle you really want and make sure you leave with it the same day.
Everyone was very helpful and nice. The process was very easy. Great dealership to work with.
Clara was amazing! She told me Exactly what I needed and didn’t waste time. She had me in and out and made the entire process simple and painless
Clara Salette expertly assisted me with my out of state purchase. She always followed up quickly and professionally to help move the process along. I would highly recommend you search her out and use her for your car purchases.
We love having our service needs taken care of here. The staff is prompt, professional, and knowledgeable, and keeps us updated as needed, thoroughly inspected our vehicle, and gave us a detailed report of its needs, without pressure to have any unnecessary services performed. I would not want to take my INFINITI anywhere else!
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Mark Preston did a fantastic job! Staff is friendly and the process moved at the customers pace. Mark was meticulous and accommodating to all questions and very knowledgeable. Will be back for our next purchase!
Knowledgeable in his field. It was a quick and a simple buying process. Totaly would recommend his services.
Benson Vo was my salesman. He was professional, friendly, and had a good sense of humor. What I liked most about the experience was his calming approach. Often, car salesmen are frantic and overbearing. He did a good job of explaining the process and providing information about the car.
Select Rydell approves this location as one of the best in the city. 5 star treatment Especially from the service dept. Fixing it right the first time
Velko was extremely helpful and patient in helping me find the right car and working through the best financing options. Very honest and trustworthy, which is hard to find these days! Thanks for the wonderful experience!
Mark was great! Very knowledgeable and work after hours if he needs to. I really appreciate him recommending other options that I didn't even think of! I would recommend him to anyone!
Mark Preston made sure that all my car needs were met, and I was very satisfied with my experience at INFINITI of Gwinnett.
Professional, friendly, prompt & expert service is the norm at this dealership. I don’t trust any other with my INFINITI. The waiting room is modern, clean & amply supplied with a wide variety of tasty snacks & beverages. The restrooms are modern & clean. Their customer service is top-notch!
I had an awesome buying experience with Clara. She was patient with me in answering questions and explaining the features that the QX80 provides. From beginning to end she made my experience with Gwinnett one that I will share with others along the way. Thanks Clara! You Rock!!!!
The very best car service I’ve ever experienced comes from INFINITI of Gwinnett. Andrea is my regular Service Agent. Except, with Andrea being busy this last time, another Service Agent stepped in to assist. Andrea recognized me, spoke, and still found a way to help me—- Even while giving credit to the other gentleman. This last service visit made me feel really important. I have never been chauffeured by a shuttle to and from work by a dealership before. There’s a first time for everything! For this reason, I would like to thank the young man for ...
Great experience with Benson Vo. Also the finance manager Goran was a pleasure to work with. Whole transaction was smooth and they attended to every detail. This was the 7th car I have bought from INFINITI of Gwinnett. They shine every time.
Mark Preston was awesome! We had been to several lots before INFINITI of Gwinnett. They had nothing on Mark's service and expertise. We were able to test drive several cars in our price range. We ended up in a beautiful infinity at a great price with low mileage. Highly recommend!!!
My experience with Gwinnett Infinity has been an excellent one. From my first encounter with sale rep Caleb when I purchased my car 3 years ago. The excellent service continues, from service reps Andrea and Evan, I’m sure I am forgetting the names of others in the service department who also have given excellent service
I resent the $5,000 markup of the MSRP. You do it just because “you can”.Not the way to endear repeat customers. Seems to be taking advantage of an extraordinary market situation.
Purchased a new vehicle after leasing for several years. Velco made the experience positive by going above and beyond to meet my needs. He was extremely patient and personable and he made sure I had everything I needed to take my new car home.
They have the best customer service and my sales rep Caleb, is the best. I’ve bought 3 cars from them. They make sure you get what you want. From sales to finance!!!!!
This Dealership is very clean and the Staff was very Professional, making automotive buying a pleasant experience. A first for me. It took half the time it usually takes to buy a car. VINCENT VO was a superb Salesman. Pleasant, Courageous and Paient. Thanks for all you do.
Honestly the best car sales rep I’ve ever dealt with. Prompt, courteous, and professional. Very fair price on the car did not even try to negotiate. Mark is a consummate professional and it was a great experience.
Great car buying experience! Velko responded quickly to my inquiry on True Car and followed up the next morning. His service was impeccable from the first contact. He even sent me a video showing the QX60's he had on the lot. He was friendly and professional. I would definitely recommend buying a car from him and INFINITY of Gwinnett.
Fast, professional and quality service.
Mark made the whole process extremely easy even when I had been waiting 10+ weeks for the right model and trim package to come in. He was very transparent with the timing of the vehicle. This was my first INFINITI purchase.
We’ve worked with INFINITI of Gwinnett before and keep going back because INFINITI is not only a great car, but the people at this dealership are always professional, knowledgeable and friendly.
I will only go to INFINITI of Gwennet for service or to purchase a vehicle. I had to trade my INFINITI G37x and the sales agent Mark Preston was phenomenal. He was cared about making sure I was happy with my purchase. He was transparent, professional and courteous. He made it an overall pleasant experience. Thank you Mark.
First time there I took my daughter's car for service. We had an appointment and I was greeted in a timely manner, waiting area was clean and inviting. Was in and out very quickly. Thank you so much
I had a very comfortuable buying experience with Benson. He is knowledgable and a pleasure to deal with. This is my first INFINITI and it won't be my last.
Place is clean and staff friendly
This is our 3rd. Infinity purchase from Infinity of Gwinnett. All 3 have been such and easy purchase process. Definitely recommend.
It was the first time at the dealership yesterday, I'm very pleased with the service. My service advisor was Evan Mendez, who is courteous and professional. It was great to work with him.
Clara was the absolute best! It’s never a hassle with her, it’s like having a family member that works at the dealership. I strongly recommend!
We had a wonderful experience at the INFINITI of Gwinnett dealership and also it was not our first time!!! We bought our first INFINITI vehicle 4 years ago with Jana and Nasira's help. And that is why we went back again to the dealership to get guidance and advice and help from Jana Tahirovic and Nasira Mahmic With Jana's knowledge and expertise and also Nasira's knowledge and help we ended up buying two cars for our family QX80 2022 and Q60 2022!!!!! Both Jana and Nasira were extremely knowledgeable, helpful and patient with us! We are greatly appreciated and extremely ...
Benson was the BEST! Easy to work with and helped us find an amazing deal! Everyone in the dealership was fantastic!
I had a great experience today. I came in and traded my QX56, and the Sales representative Mark Preston handled the entire situation perfectly, which made it very easy for me.
Always a pleasure to buy from here I wouldn’t take my business anywhere else always treated like family going above and beyond to make sure I love my car is like the 6th car I buy from here
Extremely professional. His knowledge and expertise helped my family and I find a amazing vehicle.
Mr. Harvey Hollander and the entire team at INFINITI Gwinnett ROCK! My vehicle was repaired in a timely fashion ,and my entire experience from start to finish was seamless and convenient.
I was an hour early for my appointment and Guiliany provided prompt, courteous, and quick service.
BEST customer service. Velko was very patient, kind and caring. He made sure everything was perfect and that buying our new van went smoothly. We will definitely be referring people here and doing any future vehicle buying here!
They do a lot of after service follow up to ensure you are happy. I’ve experienced fast (1hr) oil changes and same day brake service (used loaner service to get around). My only bad experience was I had a recurring flat that I wanted replaced on the first occurrence. I requested car pick but instead the attended patched the tire in my driveway. Calling out disconnect between dealer and dispatch service teams.
Darryl, Dragan and Sam were amazing! Please make sure to visit this trio of professionals! They made sure I had the best deal, kept me updated, and they were just all around a class act when it came to the is process!
I am in Nevada and had no issue buying from them. They were great helping me get this car. Caleb answered any and all requests. Thank You.
Velkov was so helpful with our purchased. He went above and beyond to make sure we are happy and satisfied. We recommend Velkov for everyone that wants to purchase a car. He is a very professional and good sales person 👍👏👏
Rated best in the country I can attest to that from personal experience
Benson was a great sales person and the finance guy was also great enjoyed doing business with this dealership
The Experience was great.. was able to the car I wanted in today’s market.. Mark did a great job.. Would recommend him to my family & friends.
Great experience with Mark Preston at Gwinnett INFINITI. He kept in contact with us for three months in search of the model and trim we wanted. Thank you.
Nasira was very helpful in helping me to find the right car for me. I’m very happy. The sales manager didn’t stop until she found me a deal that I felt comfortable with paying. I appreciate the effort.
“PAR EXCELLENCE” My wife and I have benefitted greatly today 3/31/2022 from the advice and guidance of Sales Manager “Jana Tahirovic.” With the utmost diligence she has served us well with her business discipline and operations overseeing the Leasing of our 2022 (QX50!) Today, she provided us with the best of service that was steadfast in purpose and we are truly grateful and extremely satisfied with the results. Jana is "a straightforward Sales Manager," she's socially poised, and her grace shines. As it is apparent, Jana Tahirovic is laying the foundation for INFINITI OF GWINNETT’s ongoing success and ...
I had a wonderful experience at the INFINITI of Gwinnett. Jana and Nasira were extremely helpful and knowledgeable. Easiest car buying experience ever!
Very knowledgeable staff and great dealership definitely will come back for service again….
Mark was courteous, knowledgeable, prompt & went above and beyond to help me get an awesome car. I traded in a super high end car that I bought in Buckhead & the customer service Mark provided beat the Buckhead dealership hands down. I recommend Mark when you purchase your next vehicle.
Very helpful and to the point I came in knowing what I wanted and Fred the sales rep had answers waiting for the questions I had. It was and the finance crew was patient and very pleasant. It was a good experience
Mark with INFINITI of Gwinnett was absolutely amazing. I had found what has effectively been a dream car online at their dealership but live out of state. They kept me updated on the status of the car, sent videos, test drove, and help me set up paperwork from afar without having to fully commit to the purchase. Upon deciding to make the purchase, they had the car ready, clean, and fully refueled, and allowed me to start the purchase process and work with my local bank back home! All in all, a great experience from some great people and now ...
My salesmen velko was outstanding and very professional so was Sam the finance manager, both were outstanding will be coming back for my next vehicle.
Best service around! Top notch service advisors.
Great all around store to purchase and have your vehicle serviced at! Will be back again!
Jana Tahirovic Is the Best she works miracles, If she say she can , bess believe it's 👍 done. You will be leaving INFINITI of Gwinnett a very happy 😊 customer. Thanks for all you do .
Caleb Wiedeman, What a amazing young man. He took the time to show me everything. He is 100 in my book best customer service ever. I'm so happy with my QX60 INFINITI. Thank You !
The best INFINITI dealership around! My Q50 was both purchased and serviced by INFINITI of Gwinnett, Harvey is professional and personable and seems to really care about his customers, He is fair and trustworthy1
Service was good. Harvey made sure my car needs were met.
Our salesperson, Mark Peterson, was amazing! His customer service and attention to detail was exceptional. He made the car purchasing process hassle-free. If you are looking for a salesperson that knows his stuff and has integrity, he is your guy. Thanks so much Mr. Peterson.
We couldn’t have asked for a better car buying experience than the one we had at Infinity of Gwinnett. Our sales rep Clara was top notch and very informative. We got the car we wanted and couldn’t be happier with our car buying experience.
Benson is great. I definitely recommend working with him. He was not pushy and helped me find the perfect car. Thanks Benson!
While INFINITI automobiles have always proven to be exceptional in understated luxury and elegance in my experience, INFINITI of Gwinnett has consistently maintained the best dealership quality and professionalism in the Atlanta area. With their outstanding sales and service personnel in terms of reliability, responsiveness, assurance and empathy, they have insured my trust and loyalty since 2004!
Brittany was amazing getting me in to be serviced the same day & Harvey was amazing getting my service taken care of. I will never go back to a Nissan again. <3 Second visit: Alexia Andrews the Service Operations Manager was amazing in communication & customer service. Showed how much they care at INFINITI of Gwinnett! P.S. The other reviews about the break room are true, try the Vanilla Latte its delicious <3
Mark spotted us in the parking lot, took us into his office and took the best care of us until we pulled off in my new car. He is 100% salesman but what I liked is that he seemed to really want to help us make the right decision for US. He definitely took my circumstances in consideration while he advised and gave the options. He performed multiple searches of the inventory and brought out several cars for me to check out to make sure I had multiple options. Mark helped me walk out with my perfect starter luxury car and ...
My service consultant Harvey was absolutely spectacular. Great customer service, kindness and absolutely attentive to my needs.
In tune with customers needs. Welcome experience. Customer service and greeters do a great job making the experience as smooth as possible.
Best customer service ever. Everything was great, we left the dealership super happy and would defend recommend.
My sales person went above and beyond to make the somewhat odd transaction - smooth I traded in two cars got the Qx50 and came home with a nice refund V was awesome imma happy camper
Parts were excellent! I'll be back.
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