Customer Testimonials
This is the best dealership I have ever been working with. From Sales, through Parts and Service Departments, they always provide great customer service. I recommend 100%
Mark provided transparent and thorough service throughout the purchase. Much appreciated! Thank you very much, Mark!
Great experience! Nasira was amazing! Would definitely do business with these guys again in the future. 💯
I had an awesome experience with Andrea Walker in the Service Department. She's always been great with me and this last visit was no exception.
Andrea was so professional and great. Always attentive anytime I go there. Easy in and out.
I worked with Devyn as a female having another lady to help guide me thru my repairs made a world of diffrence not only did she help explain what was needed now but also explained why I needed it how to avoid it in the future and what's to come now I can prepare and feel more confident in my car thanks devyn
Always very professional and not pushy. Very knowledgeable and informative. I will not take my vehicle any place else.
Mark Preston and Benson were amazing. In the future I would definitely buy with infinity again . Such an amazing staff
Had multiple INFINITI vehicles from this location and can say they never disappoint. From sales , service and to parts! All the departments come together to deliver great customer service!
Amazing service from Sales, Service and Parts department! I will always recommend this dealership.
My service advisor was Soraya. She was awesome and made sure my vehicle was in better condition than it came in as. INFINITI of Gwinnett was very clean and an amazing place. Will definitely be coming back to INFINITI and Soraya.
The parts department is always exceptional whenever i have a new concern regarding parts, 10/10 would recommend!
Very professional and good customer service
Very professional and great service. 10/10 would recommend.
I really enjoyed working with Mark. The deal was easy and not stressful. Very professional. The whole team there are easy to work with. Great customer service.
I purchased my QX50 Luxe on 12/20/24 and the process was amazing from the test drive to the finance department. Everyone was so kind and willing to answer my questions. Most importantly, i had one issue and it was immediately taken care of . In the future i will be returning for my next infinity.
I just moved to Georgia from Florida, and I took my car in for service, and I was blown away by the customer service I received from Soraya Doyle. She was very professional and explained everything to me in detail. I was in and out and will only take my INFINITI to INFINITI of Gwinnett.
Need to get car service this week Shall call the dealer ship tomorrow Thank you
Great experience
This used car buying experience was amazing. There was no haggling of prices since it was explained upfront about their pricing which was below KBB valuation. There was a relaxed atmosphere with no mention of financing before the car was even chosen. Best of all there were no "surprise" fees at the end. Their dealer doc fees are lower than most dealerships I visited before coming here. My salesman, Chan, was very knowledgable and I knew right away I would be getting my car there. My trade-in was priced fairly as well. The entire process seemed to flow ...
Thoroughly enjoyed working with Mark. Very professional. He didn't push me into buying, I felt comfortable with him. He went to bat for me.
I came in to browse the showroom and the salesperson Elvis was the consummate professional. He was articulate, knowledgeable and very professional patient. Awesome experience!
Our sales woman was extremely personable and knowledgeable!Nasira was professional and a very nice lady!
Mark provided great customer service throughout my new car purchase. He surely wasn’t given me the idea of playing games, truly a straight shooter. He was thorough and went above to make sure the transaction went smoothly.
I received one of the best customer's service at INFINITI of Gwinnett. I worked with Sales and Service Department and they were great! Thank you. I recommend 100%
Fantastic people and fantastic dealership. It’s why we keep coming back every time we are looking for a new vehicle. The customer service is exceptional - from sales to service.
I would have given her 5 stars but she did not explain much about the car features and how to operate different features. I had to google many items to see how the car works.
Great service
Mark Preston provided us great customer service yesterday in our purchase of a 60. We discussed the vehicle we wanted to purchase upfront. The car was what we discussed, the price was the same, he was super knowledgeable about the vehicle and all its features. He took our offer price and presented it once to the Finance Manager and did not do any of the classic car sales tricks. It was a painless experience and we were on the road in less than 2 hours with our brand new purchase. Great service by Mark and to the entire team at INFINITI of ...
Mark provided excellent customer service throughout our new car purchase. He’s highly knowledgeable and thorough and went above and beyond to make sure our transaction went smoothly and that everything exceeded our expectations.
The staff whom I encountered on the day of my purchase were very friendly and helpful. They made a "stressful" situation for me bearable!
I enjoyed our salesman Mark Preston. A very professional, knowledgeable, & friendly INFINITI Salesman! Andrea in Service is excellent! I’ve had exceptional experiences at INFINITI of Gwinnett for 5 years!
What a wonderful experience. Not too often that you run into a an honest and helpful salesperson person these days. I will highly recommend this gentleman on all aspects. Thank you for the excellent experience in purchasing my Q50 for my wife.
Support for a long time customer was outstanding. The experience was good, when they made you feel like family.
Love doing business with Nasira Mahmic. Her customer service is the best. I am a repeat customer of hers and will continue to business in the future.
I had a pleasant experience with the whole process our sales person was very nice
Awesome Job Mark! Quick and FAST!!!!! Very friendly and warming! Easy to deal with no pressure
Mr.Preston did what need to be done in a timely matter! He was awesome in and out! Very nice and professional!
Nice hometown dealership in which everyone treated me like they really valued my satisfaction and wanted to do business with me.
Always so efficient!
Mark Preston did an outstanding job of keeping me informed of the financing process... I would recommend him to anyone .
Drove from NC to pick up a 2024 QX60 for my wife. Was well worth the drive bc of the reception I received from Mark Preston and the entire INFINITI crew. Can’t recommend Gwinnett INFINITI enough for the customer service and the great deal we received. I must have passed a dozen INFINITI dealers along the way but it was worth it. Mark made this deal happen from the moment I called him. Give that guy a raise! Highly recommend anyone at this dealership, especially Mark!
Mark was very professional throughout the buying process and was a pleasure to work with. I would definitely recommend Mark to my friends and family.
Bought my new Q50 this month. Mark was extremely professional and great to work with. He made sure that the process was smooth and in timely manner.
I can’t make this up! I love INFINITI!! I bought a INFINITI from else where and was having them service it over the years. I love their service and really thought of going back to purchase from them. Well I finally did. And it was a very unique experience with Mark. He made me feel comfortable with my decision and I am happy for that!! Thank you Mark. It was a pleasure working with you! Love my new car!!!!!
I am servicing both my vehicles with them and every time the service is Top Notch. Highly recommend!
Mark is outstanding!!!!!! He made my car buying experience so easy and stress free, even with my credit challenges…….. Thank You Mark, I will definitely refer ALL my friends and family.
Had the best experience ever, will be back again and again..thanks Andrea for providing top-notch customer service!
Miki was very easy to talk with and did and excellent presentation regarding the differences and upgrades of the 2025 QX80. We went to purchase a low mileage preowned certified QX80, Thanks to MIki it became obvious we just had to purchase the 2025. Also Gwinnett INFINITI has excellent pricing and no hidden dealer mark ups or fees!!! we drove from South Carolina and it was well worth it!
Service was amazing and he knew exactly what I wanted recommend him every time and very friendly too.
Darryl was extremely knowledgeable and willing to work with my wife and I showing us the feathers of our new INFINITI.
They were very thorough and moved quickly and were excellent with getting back tome
Darryl Ferguson was a great salesman. We talked on the phone for almost a week to get this deal lined up for our Lexus LX570. Darryl was patient, helped me with all of my meticulous questions and walked me through the process like a veteran. My wife and I could not be more pleased with the entire process and the unreal quality of the vehicle. Finance department was fast, simple and helpful. I would highly recommend this dealership to anyone looking for a high end luxury vehicle new or used. Very pleased with the entire process.
Great car buying experience. Very nice staff and dealership.
Easy, quick, no hassle buying experience. 2nd time purchase from this location. Mirnes was responsive and easy to work with.
Mirnes did a wonderful job, with low pressure sales, and kept me apprised of the car's status and availability, and allowed me to decide everything for myself. Goran , the finance manager was very efficient, and streamlined the purchase process. AND the detailing for the car was spot on. Can't be happy about the "ONE Price no changes" policy, but in all fairness, the car was priced so well based on market price, that the banker who financed the car was VERY impressed with the deal I got. Thanks everyone for a job well done!
It was a great experience working with the dealership and specifically my sales rep, Elvis. Been from out of town added some additional challenges and working with Elvis made it a lot easier.
Darryl was a pleasure to work with. Very professional. He made my purchase an ease which is greatly appreciated. And the atmosphere was clean and welcoming. Thanks!
Mark was a pleasure to work with. Courteous and efficient, he made the transaction simple. Thank!
Very nice service department all the employees are very friendly and helpful!
Excellent service from start to finish. From the beginning I was treated as valued customer. The experience I had at INFINITI of Gwinnett was nothing short of professional. If you find yourself in the market for a car. I would highly recommend going to see these guys.
The salesperson was helpful, knowledgeable and friendly. The process was smooth. Would shop there again.
Our experience was fabulous. The team was very helpful, courteous and professional. Would highly recommend. Thank you!
Top notch!! The whole staff, from the front desk, to the sales people to the finance people, ALL Top Notch!! But, Ms Clara took EXCELLENT care of us! I would recommend her to everyone! Thank you Ms Clara, my grandson is extremely happy with his first car, thanks for caring and making our car buying a wonderful experience!
Very professional and courteous staff. Clean showroom with plenty of refreshments for the clients and customers.
Our sales consultant, Mark Preston, was fabulous. He spent a lot of time helping us to find the best vehicle for our budget. The showroom and staff are top-notch!
Good customer serrvices...
Mr Preston did an efficient outstanding job! I live in a neighboring state and he made a personal call after hours the moment I used the website Enormous inventory and awesome price This is my 3rd purchase from this dealership and not my last The closing was fast and it rides great. I give the whole experience a 15 out of 10 !!
I had a fantastic experience working with Mark at the dealership. I originally met him while getting my car serviced, and he took the time to understand what I was looking for. When a vehicle became available that matched my needs, he reached out to let me know. His attention to detail and genuine interest made all the difference. From that point on, the process was seamless, and Mark was professional, knowledgeable, and attentive throughout. He addressed all my questions and made sure I felt confident in my decision, without any pressure. I’m thrilled with my new SUV and ...
Absolutely loved working with the staff at Infinity of Gwinnett! Elvis was excellent and went above and beyond to help me get my new car! I would refer anyone to check out Infinity of Gwinnett when looking for their next ride!
Mirnes was great. Responsive and helpful. Love our QX50
Pretty great experience everyone there was awesome and great atmosphere. I was in a situation where I needed a car asap. Saw they had something in my budget and was almost brand new. Got a little 24 Nissan versa at a good price in good shape. Was a pretty quick process (as far as the whole car buying experience is) Benson was great his boss (can’t remember her name) was great and so was financing
Mirnes was incredibly helpful every step of the car buying process. Honestly, it made the whole process exceptional. We bought our last INFINITI at INFINITI of Gwinnett in 2007 and it was because of this level of service and associates like Mirnes who will keep us coming back.
Nasira is very personable and was great to work with. Made the process of buying a pre-owned Jeep about as seamless as possible. Goran was informative about the dealership's financing options, although for reasons particular to my situation I financed the purchased through my credit union. But, again, he helped to make the entire "closing process" as seamless as possible.
My experience at INFINITI of Gwinnett was great. Mark is a fantastic salesperson and makes sure he represents you as the buyer by providing all the information you need to make the best decision for you. He is attentive and responsive with all communications. Highly recommend Mark and INFINITI of Gwinnett.
Nasira was very pleasant and very personable. Extremely knowledgeable on all the vehicles as well. I will highly recommend her.
My experience at INFINITI of Gwinnett was exceptional. I worked with Benson and he was very helpful, professional and made sure that we were happy with our selection. He was not pushy and I love that. Great experience and I be sure to tell everyone to visit Benson at INFINITI of Gwinnett.
Easy to deal with INFINITI of Gwinnett. Mark was the most wonderful salesman. We did a lot over the phone, email and text which helped me so much since I am over an hour away and working. I recommend Infinit (my 2nd purchase) and most definitely recommend Mark!
Devyn Sanders is incredible! She turned a frustrating experience into a smooth one for me. I highly recommend this dealership and suggest getting an advisor you can stick with. Devyn is like my car's personal doctor—she knows my car inside and out, and that makes the whole experience feel more personal and connected. She handled everything, kept me informed, and went above and beyond to ensure I had all the information I needed. For once, I didn’t feel like I was being taken advantage of or pushed into unnecessary services like many other dealerships and shops tend ...
Mark is an exceptional salesperson and individual. He is attentive, timely & responsive. He made our purchase experience easy.
Sales person worked extremely hard to help with the purchase of the vehicle that I was looking for.
So far my experience with INFINITI of Gwinnett has been with Mark Preston and express he's been patient and helpful after the sale. All the folks I've come in contact with have been cordial & nice. I look forward to my first service on my QX60.
Thanks for always being so nice honest respectful and courteous
They took real care of us , treated us like family every one was friendly and establishment was clea
Mark is the True definition of a Professional. Great man easy process. 10 stars every time
Awesome
We now own our 3rd Infinity. We highly recommend this dealership and the sales manager, Johnnie and our sales rep, Nasira. They made this purchase so easy and we are enjoying our new QX60.
I'm from TN and I had the great experience of meeting Claire S. She guided me thru the process while making me feel confident and blessed. Claire aided me in getting one of my favorite Suv(QX50) Thank You Claire S. for being who you are. AND THANK YOU Infinite of Gwinnett for being so good