Customer Testimonials

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DealerRater Apr 25, 2019
 

Velko impressed me with his knowledge of the vehicles and his listening skills are excellent. Janay was very helpful in our decisions about leasing. Goron was very pleasant and made the paperwork go by quickly. Great teamwork.

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DealerRater Apr 24, 2019
 

My experience with Infinit of Gwinnett was very pleasant due to the courteous staff. All staff was extremely patient and kind throughout the entire day.

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DealerRater Apr 24, 2019
 

I enjoyed working with Velko, he was timely, responsive, and informative. He came in on his day off to make sure I was taken care of when the vehicle was being picked up. Went over all the functions in detail and followed in writing and a phone call!!

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DealerRater Apr 23, 2019
 

INFINITI of Gwinnett was my first stop of many looking for the right deal on a car. After meeting Nasira I didn't have to look any further!All sales Rep should know there products but Nasira is like no other. Nasira is also very efficient with her customer's time. After I found the car I wanted I had to wait on the Finance officer so we immediately moved all my stuff into the new car then we went over everything in th car and sync my phone. Then the car was washed and filled with gas! Once I finished with the finance officer I was out the door but this isn't the end of the story! Four days later I came back because I relize the mirror had damage that needed to be fixed . After Nasira and her boss looked at the car he determined that someone hit me because they have the pics of the car so I was really disappointed someone hit my mirror but Nasira responds was do we have the part in the back and the manager had the Tech find the part and gave it to me for free and i just had to pay the tech for installation! There wa no back and forth just a resolution to my problem. My next car will be purchased from Nasira at INFINITI of Gwinnett! For the cherry on top my trade in was paid in full and even though I had my own finance INFINITI gave me a lower rate!! Yes I am a happy customer!,

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DealerRater Apr 23, 2019
 

About 2 weeks ago I purchased my q60 2.0t, not often will I go solo to get a car and had no intention on getting a car that day. Well I meet my new best friend Hamber, he was very respectful of my time and really put in a effort to listen to what I wanted and put me in the right car for me. The financing team was great. I didnt feel like Hamber left me I felt like he was right by my side the whole time , which made this experience eye opening for me .. not only will I by my cars from this dealership, my future hubby plans on going to see Hamber next year for his new coupe. You guys have a customer for life .. thanks Hamber and team you guys are the best. Jana was the best also , the financing part can sometimes be stressful , she was just a joy.. I appreciate the great team there. "I love my Car!!"

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Google Apr 23, 2019
 

Very Professional. I knew the car I wanted so the process was quick and Smooth. Kenneice and Jason were wonderful to work with. Sam made the finance process so easy. I have had a few 5 star experiences but INFINITI of Gwinnett has raised the bar!

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DealerRater Apr 23, 2019
 

I recently bought a Q50 from INFINITI of Gwinnett. I want to commend/recommend Mr. Mark Preston. He displayed superior customer service during my entire car buying experience. It’s a pleasure to always speak with when I come in for service. Mark leads the way in red carpet treatment. He sacrifices his time so that each customer feels truly apart of the INFINITI family/brand. Also would like to note that I am Active Duty Army and Mark just recently retired - so we immediately connected. Everything I expect from a former Army Senior Noncommissioned Officer- "No One is More Professional Than I" SFC Alford

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DealerRater Apr 23, 2019
 

I thank Clara and Goran for a pain free buying experience actually the best I’ve ever had and I am pleased with my purchase

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DealerRater Apr 23, 2019
 

This is my fifth time working with Richard Ball at INFINITI of Gwinnett. He continues to deliver an efficient process, while exceeding my expectations. This comes from listening to my needs.

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DealerRater Apr 23, 2019
 

Very Professional. I knew the car I wanted so the process was quick and Smooth. Kenneice and Jason were wonderful to work with. Sam made the finance process so easy. I have had a few 5 star experiences but INFINITI of Gwinnett has raised the bar!

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