Customer Testimonials

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DealerRater Mar 25, 2020
 

Even though I live in Orlando, I never seem to find quite the right INFINITI at the right time, in Florida. I return to INFINITI of Gwinnett every time. After an on-line inquiry, Darryl reached out to me and patiently corresponded with me by email (my preferred initial communication method) until I was ready to move forward with buying the car. He was proactive without buying pushy, sending me multiple detailed videos of the car so I could do a virtual walk around. Once I drove to Atlanta to see the car in person, Darryl was courteous, happy to answer ...

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DealerRater Mar 25, 2020
 

Shopping from out of state made easy. Purchased a used 2017 Lexus RX350 with all but the final purchase taking place over the phone. Richard Ball was able to answer all my questions and sent me more than one e-mail with pictures of areas of concern I had about the vehicle. Upon arrival at the dealership Richard was busy and I was assisted by Jason Morton who was as professional and helpful as Richard had been over the phone. Jason completed the sales transaction from start to finish once we got started. I had brought my own financing so that part ...

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DealerRater Mar 24, 2020
 

Mark Preston was easy to deal with, was not too pushy, and always called back with any questions. He sent me videos and pictures immediately and let me know the car I wanted was still there before I made the 2 hour drive in that direction. He was greatly appreciated.

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DealerRater Mar 24, 2020
 

Mark was extremely professional and I felt no pressure to purchase. I've purchased many vehicles in the past 20 years and this experience was by far the best. I will absolutely recommend my friends and co-workers to this dealership and specifically mark Preston. Thank you again!

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DealerRater Mar 22, 2020
 

Mark was a pleasure to work with. We went to the dealership with one car in mind and he went out of his way to find another car that fit our families budget. He made the car buying experience for my daughter very easy. Mark is a great salesman to work with and I would go back to him again.

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DealerRater Mar 22, 2020
 

Jason was perfect to work with, as he was very friendly, professional, and answered all of our questions. In addition, he was very flexible in handling our requests and made us feel confident in the car we purchased. We also enjoyed working with Sam as he presented the best financing possible for us. He also clearly walked us through all the finance options available to allow us to choose what we were comfortable with. Our experience at INFINITI of Gwinnett was wonderful and I would definitely recommend anyone car shopping to check them out.

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DealerRater Mar 19, 2020
 

Velko Tsvetanov was a pleasure to work with. He was professional, personable, and knowledgeable! He made us feel like we were a team throughout the purchasing experience!

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DealerRater Mar 18, 2020
 

Hello, We have not purchase very many Cars from Dealerships over the years and we have been Married for nearly 33 years. This Dealership was warm, knowledgeable and was concerned about our plan. I appreciate Darryl the Representative, the Finance Manager and Dealership Manager, Goran for helping us and allowing us to feel great while making this purchase. We learned a lot along the way too, so we was very happy with the Customer Service and experience there. They are an outstanding Team. Thanks Guys...

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Google Mar 17, 2020
 

My first time at this location. Junior was my service advisor and he was polite and helpful. I would come back for service again. Their suggestions were not the same suggestions for repair I recently for from INFINITI Atlanta off I-285. I am not sure who is wrong and fooling me and who is telling the truth. Very mellow location and close to food if you would like to leave and come back.

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DealerRater Mar 16, 2020
 

My wife and I had a very pleasurable car buying experience at INFINITI of Gwinnett. Diego Silva made us feel comfortable from the moment we stepped in the front door till the end of the process. He was very patient as my wife wanted to test drive a couple of different models. He stayed in touch with us after we returned home for the night and pondered our options for a new vehicle. In the end they worked out a deal which fit our budget and had us in the vehicle of choice the next day. Thank you to Diego ...

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