Customer Testimonials

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DealerRater Jul 23, 2024

This dealership was great. All cars on the lot were clean and well taken care of. I would drive out of state again just to buy from this lot again! We loved working with Mark. He was the best salesman we have ever dealt with! Very accommodating, efficient, and knowledgeable. We will absolutely be working with him again!

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DealerRater Jul 22, 2024

Very pleasant, took care of all my needs. I would definitely recommend them for anyone looking to buy a new or used car.

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DealerRater Jul 22, 2024

Mark was amazing to work with! I walked in knowing I wanted to purchase a QX80 and he quickly helped me narrow down my options to find the best deal. Very professional, helpful and efficient car buying experience. I love my new QX80.

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Google Jul 12, 2024

Unbelievable service. Great folks...

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Google Jul 11, 2024

Thank you Benson very much, the first time I came to buy a car, he gave me very enthusiastic advice, explained the details I didn't understand and helped me buy a car. He also took time after work to advise me and I was really satisfied. Thank you for your valuable time and enthusiasm. I will come back and introduce my friends to come here! <3

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DealerRater Jul 11, 2024

Very welcoming atmosphere! The staff was very friendly and professional! We appreciate the purchase experience.

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Google Jul 10, 2024

I want to give a huge thank you to Elvis Tabakovic in sales for helping my grandmother decide to purchase her first QX60. He was super professional while still having a good sense of humor, helped us understand the car, and answered all of her questions about it. The newest car she's ever driven was a 2004 Toyota, so getting a vehicle with a lot of modern options was a huge leap, and he was very patient and helped her figure out how to set it up with her phone and everything. Also she was very excited that his name ...

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DealerRater Jul 7, 2024

I recently had an outstanding experience purchasing a car at INFINITI in Gwinnett. From the moment I walked in, I was greeted with genuine warmth and professionalism. My salesperson, Mark Preston, was incredibly knowledgeable and patient, answering all my questions without any pressure. He took the time to understand my needs and preferences, ensuring I found the perfect car. The entire process, from test-driving to finalizing the paperwork, was smooth and efficient. I highly recommend Mark for anyone in the market for a new vehicle!

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DealerRater Jul 6, 2024

My transmission died and I needed a new car ASAP. I went online around 10pm and found the vehicle I wanted. I reached out and Mark replied back right away. I came in the next morning and got my INFINITI . He was very informative and knowledgeable. He made my hectic situation a wonderful experience.

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Google Jul 1, 2024

A very clean dealership. My son in law and I went there to buy a part and the people are wonderful. We truly enjoyed the service.

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Google Jun 19, 2024

I loved it!! Harry in service and Clara in sales were amazing! I felt the love. I’ll be back for service on my QX80 and to get me a QX55.

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Google Jun 19, 2024

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DealerRater Jun 16, 2024

Mark was so professional and friendly and got me into a vehicle I really wanted with no pressure at all. He just wanted to make sure I was happy and I drove off on a beautiful Infinity!

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DealerRater Jun 16, 2024

The staff at infinity were the most friendly and professional team, I have ever had the pleasure of doing business with. Never have I been treated with such respect and transparency in a car sale out of 20 years and multiple dealers. By far the best. Will definitely be doing more business with. Call out to Nasira, Velko and Jana. Thank you all!

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Google Jun 16, 2024

The staff at infinity were the most friendly and professional team, I have ever had the pleasure of doing business with. Never have I been treated with such respect and transparency in a car sale out of 20 years and multiple dealers. By far the best. Will definitely be doing more business with. Call out to Nasira, Velko and Jana. Thank you all!

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DealerRater Jun 15, 2024

Mirnes was amazing to work with, he made sure I got everything I wanted in my car. He even reached out later to see how i was enjoying my new car. Very sweet and nice person I will definitely work with him again.

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Google Jun 12, 2024

I went to INFINITI of Gwinnett a few weeks ago because I wanted to downsize my truck. I didn't really know what I wanted but they had a good pre-owned selection and I fell in love with a Nissan Frontier. Nasira Mahmic helped me and she was absolutely amazing throughout the experience. She gave me the best deal that I've seen for my truck and has taken care of me even after the sale. This is the way to do business. I definitely recommend going with INFINITI of Gwinnett.

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Google Jun 12, 2024

I have purchased multiple vehicles from this dealership over a decade. It's a professional, honest car buying experience. The ease and peace of mind that I get a good quality vehicle at a great price each and every time. This dealership feels like a family when it comes to making my car buying experience a breeze. I can't brag enough about the each and every part of the process from sales, finance, parts and service. It's just that good! My friends are pleased with their purchases as well.

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Google Jun 11, 2024

I can't say enough about how great of an experience this was. Our salesperson Nasira was awesome!! Not only informative, but she showed genuine interest in our needs. It's because of Nasira genuine kindness and concern with ensuring we left with exactly what we needed that we ended up driving off the lot with two vehicles. Velko was our help in Finance and not only was he respectable and quick, but he was able to answer any questions and ensure any of our concerns were handled with great care and professionalism. And Jana sales manager she was very ...

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Google Jun 7, 2024

Purchased a certified 2020 q50 Redsport a few years back and there were some complications with my warranty when the manufacturer’s one expired. Long story short Greg, the manager, in service went above and beyond when I began to get irritated with the whole situation. Amazing service and honesty across the board. Definitely ask for Giuliany, the service rep I always ask for, he is great (helps me out every time) and that’s an understatement. Really starting to feel like I’m getting the family treatment. Dealerships tend to get a bad rap, in terms of helping out the ...

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Google Jun 7, 2024

Great and fast selling and service mind

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Google Jun 7, 2024

Purchased a new QX60 at INFINITI Gwinnett and was very happy with the sales team Mirnes Sinotic, Jana, and Joe. My family loves the new QX60 and its features. Mirnes showed us a number of different cars and we choose the QX60 with its roomy truck area. I’d recommend the Gwinnett team as they made us feel that that we were getting a very good deal on our trade-in and for the price of the QX60. Mirnes personally delivered the car to us the next day and spent time showing us how to set up the features. Excellent service!

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DealerRater Jun 6, 2024

I had a great experience with Mark Preston, he was extremely informative, very professional, quick, and not pressuring at all. His patience with me was greatly appreciated. I highly recommend Mark @INFINITI of Gwinnett for future INFINITI owners.

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Google Jun 6, 2024

I had a great experience with Mark Preston, he was extremely informative, very professional, quick, and not pressuring at all. His patience with me was greatly appreciated. I highly recommend Mark @INFINITI of Gwinnett for future INFINITI owners.

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Google Jun 5, 2024

Mark Preston was knowledgeable, and easy to work with.

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DealerRater Jun 4, 2024

Mark and INFINITI of Gwinnett were Fantastic! I walked in not intending to purchase, however saw a QX that I wanted to move on by accident. He and staff wasn't aggressive in any way, yet appeared to be patient and attentive to my interest. Mark and staff worked things to make me comfortable and walk away a very happy customer. Thanks Mark, and the entire staff at INFINITI.

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Google Jun 1, 2024

Great service by Jana and Velko, thanks for working with us.

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Google May 31, 2024

Words can't explain the love I have for the ENTIRE STAFF at INFINITI of Gwinnett. I have been favored to buy my car here, but the SERVICE DEPARTMENT is absolutely AMAZING! The advisor Devyn and the manager Greg, have literally blessed my life! Thank you INFINITI of Gwinnett for making my life with my dream car....DREAMY!

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DealerRater May 31, 2024

Mark helped me buy my first car! It was a great experience. He helped us work out some kinks and make a deal we desired. I would 100% recommend him for anyone looking to buy.

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DealerRater May 31, 2024

Velko was awesome. He explained everything thoroughly and it felt like he really was trying to look after my best interest. Nice guy. Easy process.

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DealerRater May 30, 2024

I would like to say Thank you to Greg Brennan for taking the necessary steps to get my car back on the road!

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DealerRater May 30, 2024

Mark did an outstanding job with my car buying experience at INFINITI of Gwinnett. When I identified a car outside of the dealership that I wanted, they arranged to get it for me. This was a huge help with saving me a lot of travel time and the pain of going to multiple dealerships. He made the process easy and enjoyable! Definitely recommend!

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Google May 28, 2024

Great experience buying our latest car at INFINITI of Gwinnett! All of the staff was friendly, helpful and professional! Couldn't have asked for a better experience in what is usually a frustrating and time-consuming process.

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DealerRater May 26, 2024

From the first online chat, to placing the keys in my hand, Velko made the process absolutely seamless. I can say without reservation, this has been the absolute best Car Buying experience in my life! Velko kept us informed every step of the way. Although he was conducting a serious transaction, he also made us feel comfortable with his peesonalized approach. EXCELLENT!

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DealerRater May 26, 2024

We purchased two cars and the entire experience was very smooth. The sales team was extremely patient which helped us make the best decision for our family.

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Google May 26, 2024

Always professional and fast service!!

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Google May 25, 2024

EXPERT, CUSTOMER ORIENTED Team of Professionals! We were an out of State customer seaking a specific vehicle. Our Sales Rep., Mirnes, listened so well, kept us well informed & addressed all questions. Team stayed after hours to complete our purchase and get us back on the road home! Fabulous Team; Fabulous Vehicles...Highly Recommend!

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DealerRater May 23, 2024

Nice and friendly people are working at dealership so they're making me so comfortable

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Google May 23, 2024

Knowledgeable and professional, Darryl Ferguson was very patience and courteous. Very good experience on securing my new car!

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DealerRater May 21, 2024

Velko was great! He was very responsive and helpful on the purchase of my 2017 INFINITI! Such a wonderful experience!

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DealerRater May 21, 2024

Purchasing a new vehicle was the last thing I wanted to do this year. A total loss accident forced my hand. I liked the new INFINITI SUV's so I contacted INFINITI of Gwinnett. Mark Preston was amazing from start to finish. I didn't feel rushed or pressured. Mark spoke to me like a person when describing the vehicle features, explaining the process and answering my questions. I felt like a valued customer. I would recommend Mark and INFINITI of Gwinnett for anyone looking for a nice car and a satisfying buying experience!!

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Google May 20, 2024

INFINITI car buying experience was superb. Thanks Mark

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Google May 18, 2024

IT'S NOT THE PROBLEM ITSELF IT'S HOW YOU HANDLE IT ALYSSA ELERY IN SERVICE HAS DONE JUST THAT....THANK YOU FOR THE ABOVE AND BEYOND SERVICE THANK YOU TO THEIR TOP MANAGMENT FOR REACHING OUT AND ALSO SHOWING THE WILLINESS

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DealerRater May 16, 2024

Darryl is awesome, such patience and consideration. He took time and explained all features. I highly recommend seeking him out for a positive buying experience.

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Google May 15, 2024

Thank you to Jana Tahirovic and crew for helping me lease my new QX50 Sport! I am thrilled with my new car, it is beyond what I expected, and the staff was so helpful in getting me the car and the price that I am so happy with. It was a pleasure doing business with you all!

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Google May 15, 2024

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DealerRater May 14, 2024

Everyone we dealt with was professional and thorough. Darryl Ferguson explained the features of the car thoroughly, and Goran Sicic was a delight to speak with as we waded through the paperwork.

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DealerRater May 12, 2024

From start to finish Mark was excellent to work with. I called to inquire about a vehicle during the evening and left a message, at which point Mark called me back. We talked through the deal, he patiently scheduled my visit later in the week to purchase the vehicle, and even picked me up from the car rental service when I arrived in town from out of state. If possible I will be going back to Mark again in the future. His professionalism, positive demeanor, and candor throughout the experience was a breath of fresh air.

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Google May 11, 2024

Harvey is excellent on his knowledge and recommendations! I buy my cars here for the excellent service. I’ve had three Infiniti’s !

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Google May 10, 2024

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Google May 10, 2024

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DealerRater May 10, 2024

Velko was very friendly and helpful. I was already familiar with him as my husband had purchased his last two vehicles with Velko. I had an idea of what I wanted to see, Velko set up a time and when I arrived had the keys to all the vehicles ready for test drives. He pulled up the carfax without asking, just all around helpful.

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DealerRater May 9, 2024

Excellent experience. I highly recommend our sales consultant Velko Tsvetanov. He made our car buying experience wonderful.

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Google May 9, 2024

Very professional, curtious and there was no pressure at all. Definitely I’ll be going back

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Google May 6, 2024

Buying a car was NOT on my 2024 BINGO card but thanks to a huge piece of 285 debris - my 2012 Altima was murdered on 4/29 #RIPNissy. I knew the time was near so I had been zeroing in on possible makes and models, so after my car was destroyed that faithful I decided I wanted 2022 QX55 with very specific package, color exterior and interior. That very same night I got to work - looking for my next ride... and 3 days later there she was on the Inifinit of Gwinnett website. I started a chat and the universe connected me with MS.CLARA ...

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DealerRater May 5, 2024

Mr Preston made the connection with us from the start, he identified the right vehicle model, color, road handling, engine performance, suspension, spacious interiors, infotainment technology, that best fit our needs. We truly enjoyed Infiniti’s exceptional car buying experience; from vehicle selection, financing options to maintenance programs. Thank you for your service, Mark! Carlos & Hilda (Gigi)

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DealerRater May 5, 2024

Great dealership, the Sales and Finance Teams are professional with friendly courteous service at check in.

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Google May 4, 2024

MS WALKER HELP ME AND EXPLAINED EVERYTHING THAT WAS GOING ON WITH MY VEHICLE.

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DealerRater May 4, 2024

Velko was so helpful and very detailed with every aspect of the car. Enjoyed working with him.

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Google May 4, 2024

Satisfied.

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Google May 2, 2024

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DealerRater May 2, 2024

My salesperson, Nasira Mahmic, was fantastic! She was very helpful and knowledgeable on everything!! Everything was easy from start to finish!

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Google May 2, 2024

Very fast and easy she show a lot of empathy for what was going on in my life and I appreciate that

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DealerRater May 1, 2024

The Sales, Finance and Service Teams are professional and courteous, as a repeat customer the experience is always a pleasure.

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DealerRater May 1, 2024

How did I get 24 apr on 723 credit. Totally scammed me. Y’all knew I came from clt and was buying it l. I get all the way there and u tell me my Apr couldn’t move. If your young don’t buy a car hete

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Google May 1, 2024

Don’t bother going to other dealerships, if you want salt to the earth people who won’t try to oversell you, look no further. I want to specially thank Velko and Jenna for the best experience getting a car hands down, and this is not by any means my husband’s and I first rodeo. They were so personable and reasonable, it made the whole process stress free, which is never the case when buying a car. Thank you Velko and Jenna for going the extra mile and making us feel at ease and welcomed. See you for the ...

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Google May 1, 2024

Great customer service I’ve bought I few cars in my life this is the fastest I’ve ever gone through the process

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DealerRater May 1, 2024

I purchased a vehicle from out of state from this dealership, and they were very accommodating of all my requests to send videos and photos. Email and phone communication wasn't particularly prompt, but the staff was friendly and professional when I showed up in person to take delivery of the vehicle.

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Google Apr 30, 2024

Simple, Stress-free, and Professional! Oh and Quality!!!

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DealerRater Apr 30, 2024

This is 4th vehicle we purchased at INFINITI of Gwinnett and once again received a remarkable service from the whole team. Mirnes has been very professional, patient and knowledgeable. He made the whole process seamless and stress free. He took time to explain the features of our car before we drove off the lot. He followed up with us to ensure we had all of our questions answered and made himself available for any questions we may have in future. Thank you all.

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DealerRater Apr 29, 2024

I had been working with Nasira for some time now. I wanted to purchase my infinity qx60 a while back but wasn’t ready. Nasira continued to check in and send me pictures of new inventory that matched what I wanted. FINALLY THE DAY CAME, I was ready and I knew I could count on Nasira to get me right. Jana was able to take my information and make a miracle happen. Jana is down to earth, straight no chaser, and was amazing to work with. Overall I’m happy, no ecstatic, about my new vehicle MY DREAM CAR!!!!!!! Thank ...

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Google Apr 29, 2024

I had been working with Nasira for some time now. I wanted to purchase my infinity qx60 a while back but wasn’t ready. Nasira continued to check in and send me pictures of new inventory that matched what I wanted. FINALLY THE DAY CAME, I was ready and I knew I could count on Nasira to get me right. Jana was able to take my information and make a miracle happen. Jana is down to earth, straight no chaser, and was amazing to work with. Overall I’m happy, no ecstatic, about my new vehicle MY DREAM CAR!!!!!!! Thank ...

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DealerRater Apr 29, 2024

As always, stellar service received from all employees at INFINITI of Gwinnett. I drive 25 miles one way to deal with them rather than 10 miles round trip to deal with my local INFINITI dealer. They are the best.

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DealerRater Apr 27, 2024

Everyone was personable and eager to help once we arrived! Once we were assigned to Mark, he moved without hesitation to meet our needs! I am so happy with our purchase, and he made it so seamless! He explained the features of our vehicle and I would recommend him a thousand times over! Thanks a bunch, Mark!

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Google Apr 21, 2024

Velko is the nicest car salesman I have ever met. Thank you velko!!

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Google Apr 20, 2024

Outside of cost as with any dealership; INFINITI of Gwinnett is an excellent place to have your INFINITI repaired.

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DealerRater Apr 20, 2024

Awesome experience w the INFINITI team. I appreciate the effort and experience. Thank you very much.

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DealerRater Apr 18, 2024

one of the best finance manager in the industry, precise, detailed, and efficient. Sales process is swift, Sales rep is well trained and knowledgeable and courteous. I've leased / purchased 6 vehicles from this dealership since 2017

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Google Apr 17, 2024

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DealerRater Apr 15, 2024

A truly truly remarkable experience where Velko displayed the highest forms of professionalism, attention to detail, and honesty throughout. He is the person you want when walking through such an importance purchase in buying a vehicle. Sam was truly helpful as well and overall highly recommend this whole dealership!

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DealerRater Apr 14, 2024

Generally, I loathe the car buying process. In the past, I've encountered several switch and bait issues to just unnecessary lies about pricing and finance. However, Mark is much different for the better. He was very patient, a good listener, and worked to satisfy OUR needs and wants instead of vice versa. As a result, we were very comfortable with the car buying process. The no haggle pricing was the best for the model and options at the time in the city. I was surprised that the platinum protection plan was worth purchasing! This was a no pressure sale ...

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DealerRater Apr 13, 2024

They very professional, courteous, genuine, and very knowledgeable, I would recommend this dealership to others

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DealerRater Apr 12, 2024

Velko was great to work with. Very knowledgeable and did not pressure us in any way. He delivered on several questions without hesitation and was great on follow up. He showed us all the features on the car. We highly recommend him.

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DealerRater Apr 12, 2024

Bought a vehicle from out of state. Excellent service top to bottom. Would highly recommend. Velko (salesman)!was exceptional.

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DealerRater Apr 12, 2024

Very professional! Kept me updated on the entire process! Would highly recommend to anyone! Drove 3 hours for this purchase!!

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DealerRater Apr 12, 2024

Velko is awesome salesmen. We were looking for used car for my daughter. Velko was very pleasant and kind. We immediately realized that. we were good saleswoman and decided to buy there. We are very satisfied with what we bought there!!!!

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DealerRater Apr 12, 2024

Sales process was very efficient. Manager showed direct interest helping newer sales person. Finance manager was very helpful and not high pressure.

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DealerRater Apr 11, 2024

Velko was incredibly quick in replying to our inventory inquiry. He found rebates we weren't aware of and was very thorough with the entire process. Great purchase from start to end. Highly recommend him and the dealership 100%

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Google Apr 11, 2024

Always exemplary, professional, competent, friendly & expedient service received here.

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DealerRater Apr 10, 2024

Velislav was amazing , he was upfront , very nice and didn’t overwhelm me with buying the car. He walked me through everything very thoroughly with the car. I couldn’t have asked for a better car experience being this would be my first time purchasing a car on my own

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Google Apr 10, 2024

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Google Apr 9, 2024

Great experience from start to finish. Velko was a great salesman. This guy is fast, I mean on top of it. I couldn't wash the car as fast as he put this deal together. Found rebates we haven't even heard of. Worth the drive from N.C. Thank you guys, all of you!

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DealerRater Apr 5, 2024

Courteous, professional and great energy throughout the entire process! Made me feel comfortable and confident about the purchase. Answered my questions and most importantly, Not pushy!

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DealerRater Apr 4, 2024

Great service and communication! Velko took care of us very fast and stayed late to get the deal closed.

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Google Apr 4, 2024

I want to thank Velislav Tsvetanov for his excellent customer service skills. He was very friendly and willing to show me everything I needed to know about my new QX60. I am very pleased!!!

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Google Apr 4, 2024

Very professional and personable. Enjoyed our time buying our car. Great price and great people!

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Google Apr 3, 2024

Quick easy process, I was in and out in no time….Loving my brand new car, Thanks INFINITI! ☺️

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Google Apr 3, 2024

I have always had great experience with INFINITI of Gwinnett, this is the 6th vehicle I've purchased/leased with them. Highly recommended, I've referred many of my clients to purchase vehicles from INFINITI of Gwinnett, and they all have express supreme satisfaction!

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